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8 Questions to Ask a Waterproofing Contractor Before Hiring Them

You have many things to be aware of as a homeowner.

Some need to be taken care of more frequently, while others are less urgent.

They all must be prioritized to ensure you are protected in an emergency. This is how waterproofing your basement works. You need to get it done quickly in order to avoid flooding.

These are some questions you should ask your waterproofing company when you’re looking for the right service. Ask them all to find the best fit for you.

1. How long has your business been in operation?

It speaks volumes about their effectiveness if you find a trusted basement waterproofing company that has been in business for many years.

It also means they have the knowledge and experience to complete your project. Because they’ve seen everything, your basement won’t be overwhelming to them.

The more successful stories a business has under its belt, the longer it has been in operation.

They are not only able to solve your problem correctly, but they also have a good understanding of customer service. Their company wouldn’t exist if they didn’t!

2. What level of experience does your team have?

Although it might sound like the same question as the first, there is a vast difference. It’s possible for a business to be in operation for many decades. However, that doesn’t mean that its current staff has been with it that long.

What doesn’twant to do is pay for their experience only to discover that they only have a few months of work under their belt.

Ask both these questions to ensure that workers who visit your home are qualified and experienced.

3. Are you a victim of a failed experience?

It’s true that the basement waterproofers you pay are just as human as any other person. They will make mistakes from time to time.

But, it’s important that they have learned from their mistakes and identified the root causes.

Transparent waterproofing companies will be open about any mistakes they have made. You will be able to understand it in detail. This shows that they care.

4. Are you licensed?

Each state has its own laws and specific contractors and companies must comply with them.

A trade license is required by all. If the company that you are contacting doesn’t have a license, then it’s time to run.

You don’t want someone without the proper qualifications to inspect your basement. You’re compromising the integrity of your basement.

5. Are you insured?

As with licensing, contractors and trade companies must have certain types insurance.

This means that things like workers’ compensation and liability insurance are not negotiable. But that doesn’t necessarily mean all companies have it. It is not a good idea to do business with waterproofing companies that aren’t insured.

What happens if one their employees gets hurt on the job? What happens if their worker makes a big mistake and damages your basement walls?

6. Are there any references that you can call?

Many people mistakenly believe that the company is a good source of information about their past services. What company believes they are doing a good job with their projects? Their word is not always true.

A company that is honest will refer you at least three references you can call.

Perhaps they will begin to sing their praises or maybe they’ll simply tell you about their great customer service. Their approval is a sign of high quality.

7. What are your recommendations for me?

Asking them this question will give you a good idea of the basement waterproofing process.

Different contractors may have different answers. Ask around to see their different solutions.

You just want to ensure that your basement doesn’t need to be waterproofed again. Ask them questions about why they suggest this solution, how it looks, and how long it will take.

8. What is included in your warranty?

Simply put, if they don’t offer a guarantee for their service, you should cross them off your checklist immediately.

You should be aware of what is covered by the warranty for basement waterproofing companies. Are they covering the materials used? The service? The labor? All three?

Ask them about the warranty’s duration. What is the warranty’s duration and how can you contact them if something goes wrong?

Humans make mistakes. That’s part of human nature, as we have already said. The company you hire should be willing to make every effort to correct the mistake and offer a competitive warranty.

Choose a Waterproofing Company You Can Trust

Now that you know what questions to ask your basement waterproofing company, you can start looking for the best fit for you.

For more facts and truth, be sure to check out this article about the top myths regarding your leaking basement.